PREGUNTAS FRECUENTES

Sólo utilizamos maderas de bosques sostenibles. Estamos muy comprometidos con el medio ambiente.

Actualmente usamos productos base agua por ser más ecológicos que los que tienen base disolvente.

We currently deliver to most postal codes in the following provinces in Canada: Alberta, British Columbia, Manitoba, Nova Scotia, Ontario, Quebec and Saskatchewan. To find out for sure if we deliver to your area, simply enter your postal code at the top of the page before placing an order.

PEDIDOS Y DEVOLUCIONES

El tiempo de entrega es de 15 a 20 días hábiles siempre que no tengamos producto solicitado en stock o que el cliente quiera alguna modificación del mismo.

To view the status of your order, simply log in to your Furniture.ca account and click “Online Order.” Then, select the Delivery Document you want to review. Your Delivery Document will show you which items you’ve ordered and when they will be delivered. If your order includes items being delivered from separate locations, each item will have its own unique delivery document and respective delivery date.

Orders can be cancelled as long as they haven’t already been loaded onto our delivery trucks. To cancel, please contact our Customer Care team at least 48 hours prior to your delivery date and we will promptly refund your credit card. In some cases, there may be a restocking fee or delivery fee if the order is canceled after it has already been picked up for delivery.

No encuentras la respuesta a tu pregunta?